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Contact Us

We hope that you will find our site easy to use. However, if for any reason you wish to speak with us, please call one of the telephone numbers shown below.

For general enquiries call 0800 097 8838
(Available from 8.30am to 8.00pm Monday to Thursday, 8.30am to 6.00pm Friday and 9am to 4pm Saturday)

For claims please call 0330 123 3960
(Available from 9.00am to 6.00pm Monday to Friday, 9.00am to 12.30pm Saturday)

If you would prefer to contact us via email at:

For press & media enquires please email us at:

Or you can write to us by post at:

Warranty Direct Limited
Floor 4
Fountain House
2 Queens Walk

Our Registered Office address is:

BNP Paribas Cardif
Pinnacle House
A1 Barnet Way

Registered in England & Wales No. 3233010

GAP Cover Insurance policies are underwritten by LAMP Insurance Company Limited, whose registered office is Suite 822, Europort, PO Box 708, Gibraltar, Company Number 93562. LAMP Insurance Company Limited is licensed and regulated by the Gibraltar Financial Services Commission under the Financial Services (Insurance Companies) Act.

GAP Cover Insurance policies are administered by Warranty Direct, Floor 4, Fountain House, 2 Queens Walk, Reading, Berkshire, RG1 7QF. Warranty Direct is a trading style of BNP Paribas Cardif Limited, a company registered in England and Wales No. 3233010 at Pinnacle House, A1 Barnet Way, Borehamwood, Herts, WD6 2XX and is authorised and regulated by the Financial Conduct Authority, Register No.309075.